When you’re traveling, it may seem convenient to use public networks and charging stations. But criminals can sometimes manipulate these shared resources to hack into smartphones, tablets, and laptops. To protect your information and devices on the go, avoid entering sensitive details while connected to public Wi-Fi, switch off Bluetooth when not in use, and charge devices with your own portable charger or wall charger.
You probably take steps to protect your wallet, passport, and luggage while traveling. But what about your digital devices and the information stored on them?
If you're taking a trip this summer, it's a good time to consider your approach to digital security.
Simple actions can help you stay safe, such as being cautious about where you charge your phone and how you browse the web.
Common cybersecurity risks when traveling
Criminals are always looking for new ways to steal money and personal information and travelers can be seen as easy targets.
To stay safe, watch out for these cyber threats:
Unsecured networks
It’s tempting to log onto a public wireless network when you’re on a trip — and most airlines, airports, hotels, and coffee shops make it easy to do so by way of free public Wi-Fi. But is it safe to log on?
According to the Federal Trade Commission (FTC), most websites today are encrypted which makes connecting through a public Wi-Fi network generally safe, but not completely safe.
Avoid conducting sensitive business, such as online banking, when connected to public Wi-Fi networks and use your best judgment when accessing other personal accounts, such as your email, and consider the amount of sensitive information contained there.
Juice jacking
A 2023 alert issued by the Federal Bureau of Investigation (FBI) warned that free charging stations could also pose a cybersecurity threat.
The FBI warned that bad actors are using public USB ports to infect connected devices with malware, or malicious software, also known as “juice jacking.”
If infected, criminals may be able to track what you do online, spy on your keystrokes (called a keylogging attack), and hack the normal operation of your device.
Bluesnarfing attack
Another point of vulnerability is your phone’s Bluetooth, or the short-range device-to-device connection that can link your smartphone to your headphones, car, or any other wireless device located within a few feet.
Keeping your devices findable via Bluetooth or making a Bluetooth connection between your device and another wireless device in public, could be problematic. This makes your device susceptible to hackers who may want to spy on your private data, download malware, and tamper with your settings.
Once a hacker has paired with their target device, they can use various techniques to access the data they need. They may do this by exploiting vulnerabilities in the firmware or using brute force to crack passwords.
How to protect your devices while traveling
Keep these cybersecurity tips in mind before — and during — your next vacation:
Enable “Find My” on all devices you’re traveling with. This feature allows you to track down, and wipe the data off of, a lost or stolen device.
Invest in a portable wireless phone charger so you can charge your device without relying on public USB ports. At the very least, remember to pack your full charger, including both the charging cable and the Common Power Supply (CPS), AKA the portion that lets you plug your charging cable into a wall outlet.
Be sure your devices are password protected and use good password hygiene. This will help protect your private data, should your device be lost or stolen.
Deactivate Bluetooth when you’re not using it and avoid connecting devices via Bluetooth in a crowded setting.
Use free Wi-Fi with caution. While public Wi-Fi is generally safe to use these days, it’s still best to avoid using it to conduct sensitive business, such as checking your bank account or paying a bill.
Consider a VPN. If you’re planning to conduct remote work that involves sending or receiving highly sensitive data, consider investing in a VPN, or virtual private network. This can offer an extra layer of encryption and cybersecurity.
Don’t drop your defenses to phishing scams. Stay as wary of suspicious or unsolicited emails, texts, and phone calls while traveling as you are at home.
What to do if you’ve been hacked while traveling
While hackers can typically install malware undetected, devices may show signs of being infected with malicious software
If your phone or computer starts acting irregularly — for example, if new apps appear that you didn’t download or if you see outgoing text messages that you didn’t send — it may be a sign of foul play.
Another tip-off is battery life. If your device suddenly can’t hold a charge or feels hot to the touch, have it inspected for malware.
If you’re an Allstate Identity Protection member and your device is lost, stolen, or hacked during a trip (or while at home), give us a call right away. We can help you determine the best course of action for securing your data.
Before you hit the road, consider these additional safety tips
Leave unnecessary tech at home
Install the most current software updates
Ensure two-factor authentication is enabled for important accounts
