Help is just a phone call away

If you’re an Allstate Identity Protection member, you have access to certified identity specialists who can guide you. Call our Elder Fraud Helpline to:

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Request a consultation with one of our in-house experts

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Find out if something’s a scam

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Get immediate help with identity theft

Elder Fraud Helpline: 1-855-799-2646

Not a member? Find the plan that’s right for you

Looking to protect yourself, or the whole family? Either way, we’ve got you covered with fraud and identity protection, plus a whole lot more.

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Member benefits

Learn more about how our plans can help you combat elder fraud.

Peace of mind, delivered

With advanced monitoring and fast alerts, you can stay on top of your identity and finances — and those of family members on your plan.

Generous family coverage

Our family plans were designed with older people in mind. Cover yourself and up to 10 loved ones, including relatives who are 65+.

Support when you need it

If fraud occurs, or if you’re not sure if something’s a scam, call our helpline 24/7. It’s free for members!

The proof is in the protection

Here’s what members are saying:‡‡

"Your service makes us feel very secure. You detected an irregularity with some of our accounts in the past and because of that we were able to avoid many headaches."

Susan K.

"When my identity was stolen, the support provided in clearing things was phenomenal. I don't think I could have gotten through this without your assistance."

Theresa K.

"The alerts I receive keep me informed about not only my own coverage but also that of my dependent children. I sleep well, reassured that my family’s credit and sensitive information are protected."

Michelle B.

‡‡ Testimonials are from our customer surveys (no compensation provided). Testimonials may not be representative of the experiences of all customers.

Frequently asked questions

Here are answers to the questions we hear most often.

Family member coverage extends to relatives 65+ who do not reside with you or receive financial support from you. You can contact us here for more information about plan specifics and potential additional costs.

With an Allstate Identity Protection family plan, you can cover yourself and up to ten additional family members. If your relative has a family plan, talk to them about adding you to their account. Step-by-step instructions for how to do this can be found here.

Our powerful technology helps detect when an identity may be at an elevated risk for theft and allows us to help you take necessary precautions, including placing fraud alerts, credit freezes, and reviewing credit reports. We go beyond credit monitoring to search for suspicious activity, looking holistically at the financial accounts you use, the social media accounts you log into, and other data sources that could be compromised by others. This allows us to alert you of fraud as soon as we detect it.

Older adults don’t necessarily experience fraud and identity theft at higher rates1, but when people 60+ report online fraud, they tend to lose a high dollar amount2. That’s why we recommend protecting yourself and your family. It will take a lot of stress off your shoulders, so you can focus on what matters most — spending time with those you love.

Allstate Identity Protection is available to those that have a Social Security number and reside in the U.S. There is no age limit or floor for enrolled family members; you and up to ten additional family members are covered, including relatives 65+ who don’t live with you or receive financial support from you. You may not enroll your spouse or other family members or dependents who are over the age of 18 into credit monitoring. Any such family member must register for credit monitoring and pass identity verification separately.

While different banking institutions offer different levels of identity protection, the majority provide basic fraud protection, mobile alerts, and credit monitoring — which is just one aspect of identity protection. 

Allstate Identity Protection goes beyond credit monitoring by using proprietary advanced threat intelligence with access to dark web forums where hackers operate. Other key differentiators include Allstate Digital Footprint, social media account takeover, digital exposure reports, and IP address monitoring. Finally, we reimburse funds stolen from HSA and retirement accounts, which are not typically covered by banks.†

In addition to keeping tabs on your personal information, our Remediation Specialists are experts at resolving complex cases of identity theft on your behalf. They’re available 24/7 to fully restore compromised identities. And with a $1 million reimbursement policy to cover expenses and stolen funds resulting from identity theft, you’ll gain more peace of mind.